DEFINING THE BEST PRACTICES TOWARDS INTEGRATING CX INTO BUSINESSES
CX leaders alongside CMOs, CDOs & CXOs are convening virtually to discuss latest strategies, tech trends and opportunities in CX, MarTech & Data Analytics for a better business experience.
JOIN PHILIPPINE’S
ELITE CX LEADERS
EXPERIENCE THE FUTURE OF DATA ANALYTICS
WITNESS EXCITING USE-CASES
MEET GLOBAL TECHPRENEURS
Remarkable customer experience (CX) fuels business growth, and not many companies are seeing CX as a critical competitive advantage.
World CX Summit is a thought-leadership-driven, business-focused, global series of events that takes place in strategic locations across the world.
As a part of the world tour, this Manila edition is virtually gathering pre-qualified CX leaders, Marketers & tech experts under one roof to discuss how the latest technologies and customer insights can be combined to change CX as we know it.
The summit will also host a combination of insightful sessions, keynotes, case studies and panel discussions sure to deliver actionable insights that attendees can apply to their Customer Experience strategies.
In light of the health safety recommendations by governments across the world, World AI Show - KL will be hosted for CIOs, Heads of AI and global experts as a virtual online event, in lieu of an in-person event. We look forward to bringing together our ecosystem of tech leaders in this new virtual format to learn, connect and collaborate together. Stay tuned for more details to come.
We are extremely impressed and blown away by this experience. Thank you for the amazing platform, the great support, the turn around on requests and just being ON from the get-go.
VP of Customer Excellence,
Tokopedia
Indonesia
VP Data Science,
Gojek
Indonesia
Deputy Chairperson for Technology of Information, Energy and Material,
BPPT
Indonesia
President,
Grab
Indonesia
Project Director of CX Transformation,
Telekom Indonesia
Indonesia
CTO,
Intetics Inc.
United States
Country Head of Customer Experience,
Grab
Indonesia
Head of Customer Experience,
Volkswagen Group
Sweden
From Innovation to CX Transformation: Effective Future-proof CX Strategies
Overcoming Business Challenges & Pain Points Around CX in the "new normal"
The latest in CX Automation, AI and the state-of-art technologies
Leveraging Voice of the Customer (VoC) to drive NPS
Exploring the CX - EX link
Omni-channel customer engagement strategies
Harnessing Big Data & Analytics for enhancing the customer experience
Personalisation at core of CX Strategy
Huawei Technologies
Our advisory board consists of top technology experts and some of the brightest minds globally who play a critical role in the development of agendas, effective conference sessions design and cutting-edge content creation.
CTO EcoSystem,
Huawei
United Arab Emirates
Technology Fellow & Chief Data Scientist, Halliburton;
Senior Advisory Board Member, Trescon
United States
Digital Transformation Evangelist;
Founder, Logosworld
Germany
Chair of the US ISO team on Innovation Management System; Advisor to MENA Governments;
Senior Advisory Board Member,Trescon
United Arab Emirates
CONNECTING
Trescon is a global business events and consulting firm that provides a wide range of business services to a diversified client base.
Trescon is founded and managed by a group of specialists with more than 6 decades of combined expertise in successfully developing business events, trainings and consulting for corporates, governments, associations and high-net-worth individuals across the world. Our advisory board members comprise of an ever-growing exceptional mix of senior-level industry veterans and successful tech entrepreneurs.
With a deep understanding of the realities and requirements of the growth markets we operate in – we strive to deliver innovative and high quality business platforms for our clients.
